Everything you need to know about Amazon gift cards - from purchasing and redemption to security tips and troubleshooting. Your comprehensive guide to using Amazon cards safely and effectively.
Amazon is one of the largest gift card sellers in the world, with billions in annual gift card sales.
Amazon gift cards don't expire and maintain their full value indefinitely after purchase.
Use your Amazon gift card on millions of products, digital content, and services on Amazon.
Amazon provides round-the-clock customer support for gift card issues and questions.
Amazon offers several different types of gift cards for various needs
Instantly delivered via email with customizable designs and messages. Perfect for last-minute gifts and can be sent immediately or scheduled for later.
Traditional plastic cards available at retailers or shipped from Amazon. Great for gift presentation and those who prefer physical cards.
PDF gift cards you can print immediately after purchase. Combine the convenience of digital with physical presentation.
Multiple ways to purchase Amazon gift cards safely and conveniently
Visit Amazon's gift card section, choose your type and amount ($1-$2,000), customize if desired, and checkout. Digital cards are delivered immediately, while physical cards are shipped to your specified address.
Available at grocery stores, pharmacies, gas stations, and many other retailers. Look for Amazon gift cards in the gift card section. Common denominations include $25, $50, $100, and variable amounts.
Use the Amazon mobile app to buy gift cards on-the-go. The app offers the same options as the website with the added convenience of mobile payment methods and easy sharing options.
Simple steps to add your gift card balance to your Amazon account
Sign into your Amazon account, go to "Your Account" â "Gift Cards" â "Redeem a Gift Card". Enter the claim code and click "Apply to Your Balance". The amount is added instantly.
Open the Amazon app, tap the menu, select "Your Account" â "Manage Gift Card Balance" â "Redeem Another Gift Card". You can type the code or use your camera to scan it.
You can also redeem gift cards during checkout. Select "Payment Options" and enter your gift card code. Any remaining balance will be saved to your account automatically.
Several ways to check your Amazon gift card balance
Visit Amazon.com/gc/balance and enter your claim code to check the balance of unredeemed cards, or sign in to see your total gift card balance.
After signing in, go to "Your Account" â "Gift Cards" to see your current gift card balance and transaction history in one convenient location.
Call Amazon customer service at 1-888-280-4331 for balance inquiries. Have your claim code ready and be prepared to verify your account information.
Important security tips specifically for Amazon gift cards
Amazon will never ask you to pay with gift cards for any reason. Scammers often impersonate Amazon customer service requesting gift card payments. Always verify by calling Amazon directly.
Never share your gift card claim codes via email, text, or phone. Treat them like cash. Only enter codes on Amazon's official website or app.
Take photos of your physical gift cards and save digital receipts. This helps Amazon customer service assist you if there are any issues with your cards.
Troubleshooting common Amazon gift card problems
Solution: Double-check the code for typos. Some characters look similar (0 vs O, 1 vs I). If the code is definitely correct, contact Amazon customer service for assistance.
Solution: Check if you already redeemed it by looking at your gift card balance. If not, the card may have been compromised. Contact Amazon immediately with your receipt.
Solution: Check your order history to see if the balance was used for recent purchases. Gift card balances are automatically applied to eligible orders during checkout.